I know what you’re thinking. “I’m doing fine selling my products and services in my neighborhood, where I have a loyal customer base. Why would I need a fancy-shmancy website?”
Let me tell you first that any business, big or small, needs to have a competitive edge if it doesn’t want to inevitably get swallowed by a bigger and better one. No matter how specialized or concentrated you think your business is, there will always be competitors popping up to have their slice of the profit pie. And with more and more people now shopping online (eMarketer’s research estimates that this year, the number of online shoppers in the US will climb up to 184.3 million), it would be a huge mistake to not take advantage of this growing market (which your competitors will probably do).