via inc.com
I discovered my first lesson in how not to motivate people at the bottom of a kitchen sink.
In 1986, when I was 16 years old, my friend and I worked as dishwashers at the local Friendly's restaurant in the King of Prussia Mall. One day our manager told us that if we worked hard over the course of the next month, he would promote one of us from the steamy back room to the coveted mall window spot. The mall window spot was the dream job that turned a run-of-the-mill teenage boy into a blue-and-white-checked-polyester-shirt-wearing God of Ice Cream Charisma.
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