The easy answer is to never ship any product that doesn't meet the most exacting standards.
That's also-as anyone who has worked in manufacturing knows-a guideline that is sometimes really hard to follow in practice.
I worked in book manufacturing for 20 years, and the issue came up fairly often. Say we were running a job where the quality didn't quite meet standards but books needed to ship on time or the customer would be extremely upset... plus reworking the job would create an expensive and all too career-limiting spoilage. Making the decision tougher was the fact that books were shipped to warehouses and bookstores all over the country; our actual customer, the publisher, would only see the few books that were hand-picked by our in-house sample selectors.
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