BlackBerry, the beleaguered Canadian handset maker, today said it is contacting the Securities and Exchange Commission and the Ontario Securities Commission for formal reviews of the analysts Detwiler Fenton, after its analysts issued a statement saying that its new flagship handset, the BB Z10, was seeing record-levels of returns in retail sales — reports that BlackBerry today says are “false and misleading.”
“Sales of the BlackBerry® Z10 are meeting expectations and the data we have collected from our retail and carrier partners demonstrates that customers are satisfied with their devices,” said BlackBerry President and CEO Thorsten Heins said in a statement. “Return rate statistics show that we are at or below our forecasts and right in line with the industry. To suggest otherwise is either a gross misreading of the data or a willful manipulation. Such a conclusion is absolutely without basis and BlackBerry will not leave it unchallenged.”
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